After sending the order, you will receive a message with the express waybill number.

Your order will be stored in the branch for 5 working days free of charge.
On the 6th day, an automatic return will occur.

Note:

• All products are inspected and insured for full value before shipping.
  Upon receipt of the shipment, you need to check the goods at the Nova Poshta branch
  in the presence of its employee.
• In case of an incomplete set, shortage of goods or absence of documents (receipt, warranty card, etc.), it is necessary to draw up a non-conformity report.
• If the packaging is damaged or mechanical damage is found on the goods,
  call by phone: +38 (093) 362 14 01.

Note:

• At the Lumof store
• Before sending, all products are checked and insured for full value

You can pay for the goods by card:

• At Lumof store
• On website, via secure payment service Google Pay, Apple Pay, Payment by installments

Note:

• Attention! When paying for an order with a Visa/MasterCard card, only the person whose full name was specified when placing the order will be able to receive the goods.

• After placing the purchase, the store consultant will send an invoice to your email.
• Payment for the order – up to 3 banking days

Note:

• If you pay for the order by bank transfer, we will deliver it after
  the funds have been received in our bank account.
• You can pick up the paid order for legal entities with the original power of attorney or the company’s wet seal